Effortless Shipping for Your Wellness Journey
Our Shipping Policies
Comprehensive Shipping Information
At Big Bear Botanicals, we prioritize swift and secure delivery of your favorite natural brews. Orders placed before 12pm PST are processed the same day, ensuring you receive your products promptly. Choose from a variety of shipping options tailored to meet your needs, including standard and express services. Our commitment to transparency means you’ll always know when to expect your delivery.
Trusted Delivery Partners
2017
Canada Post Partnership Excellence
We are proud to collaborate with Canada Post, ensuring timely and reliable delivery across the nation.
2019
UPS Reliability Award
Our partnership with UPS guarantees efficient and secure shipping, enhancing your shopping experience.
2025
Purolator Service Excellence
Purolator’s commitment to quality service aligns with our mission to deliver your orders swiftly and safely.
Common Shipping Inquiries
Find answers to your most pressing questions about our shipping policies and procedures.
What are the shipping options available?
We offer a variety of shipping options including standard and express delivery through Canada Post, UPS, and Purolator to ensure your order reaches you promptly.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. Use this number on the carrier’s website to monitor your shipment’s progress.
What is the shipping cut-off time?
Orders placed before 12pm PST are processed the same day. Orders after this time will be processed the next business day.
Do you ship internationally?
Currently, we only ship within Canada to ensure the highest quality service and delivery standards.
Our Commitment to You
At Big Bear Botanicals, we are committed to transparency and honesty in all our shipping practices. We believe in keeping our customers informed every step of the way, from the moment you place your order until it arrives at your doorstep. Our partnerships with trusted carriers like Canada Post, UPS, and Purolator ensure that your products are delivered safely and on time. We stand by our promise to provide the highest quality service, reflecting our core values of good communication and going the extra mile.
